Lemon Chinese Privacy Policy

This policy explains how LemonChinese.com ("Lemon Chinese") collects, uses, and protects your information.

1. Information We Collect

Account details (email, name), usage data (pages viewed, features used), and technical data (device/browser). Optional data includes country/region and teacher eligibility documents.

2. How We Use Information

To provide and improve the service, personalize lessons, process support requests, send important notices, and comply with legal obligations.

3. Cookies and Analytics

We use cookies to remember preferences and maintain sessions. Analytics help us understand product usage. You can control cookies in your browser settings.

4. Data Sharing

We do not sell personal data. We share data with service providers who help operate Lemon Chinese under appropriate protections.

5. Data Retention

We retain data as long as needed to provide the service and meet legal requirements. You may request deletion of your account.

6. International Transfers

Data may be processed in countries other than yours. We take steps to ensure adequate protection.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, or export of your data. Contact us to exercise these rights.

8. Security

We take reasonable measures to protect your data, including encryption in transit and restricted access to systems.

9. Children

Lemon Chinese is not directed to children under 13. Student access is managed by schools and teachers under separate agreements.

10. Updates

We may update this policy. Material changes will be posted here with an updated date.

11. Contact

Questions? Email privacy@lemonchinese.com.

Last updated: December 7, 2025